We had the good fortune of connecting with VIVIAN SANCHEZ and we’ve shared our conversation below.
Hi VIVIAN, we’d love to hear more about how you thought about starting your own business?
My thought process was due to a personal circumstance , our house income stopped out of a corporate decision therefore I came up with the idea to create a boutique concierge Lighting Design & procurement for all the trade partners of the industry. At the beginning business was slow due to the fact we were not known on the market but after two and a half years the business grew into what it is now.
I saw a lack of customer service and applied knowledge on the local projects and took this weakness into a virtue applied on each case we took, the result was loyal trade partners that nowadays do almost all of their lighting projects with my company.
What should our readers know about your business?
My Business specializes in residential and commercial high end lighting , what sets us apart from others is our 22 Year knowledge on the field and mainly customer service. I am very proud of the projects we have completed and excited about what’s coming next year. We got to this level by word to mount reference, as we would comply with others they recommend us and so forth. It was not easy , it took a lot of work and patience. We have overcome the challenges case by case by simply applying solutions that would make everybody involved happy. Many lessons have been learned one the main ones is people do not remember the good end result (because it is tacit the results need to be perfect) , they remember during the process and obstacles found along the way and how You handled them. I would like the world to know we can tackle any project that comes our way with the same good result.
As a business we are not about selling lights, we work hard everyday to please every requirement of out customers so we can really make a difference, another weakness i saw on the market was the “car dealership” business model on the lighting providers (all about selling massively and not doing every project with the same quality as it should be) , when we started to work our way the trade partners were very impressed by our ways and the funny thing is that it’s the way it should have been from the beginning, meaning when they compared our way of work from what they are used to they saw the difference and would give us many opportunities to do what we do best.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
I would definitely bring my best friend to know the city as a local, to the beach, to the top restaurants and clubs we have on the area, I would also like to bring MBF to the Vizcaya Museum & Gardens, since I think history is what shape us as a community. There are many hidden gems in our city and they don’t necessarily need to be the touristic or trendy miamian places seen on social media and tv.
Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
My daughters , they have been my engine to achieve everything I have achieved so far
Website: https://www.thelightingstudio.us/
Instagram: @viviancsanchez and @thelightingstudious
Other: another Instagram account: tlsprojects
Image Credits
LAM PHOTOS ROBIN HILL