We asked some of the city’s rising stars to reflect on what made a difference in their journey. We asked them to tell us about what they think the most important factor has been behind their success.

Dan D’Agostino | Architect

The most important factor behind Plan Architecture’s success is that while we are designing homes and buildings, we haven’t lost sight of the fact we are a customer service business. Our goal while designing for is to entertain our clients with the process. Read more>>

Amy Abralde | Co-owner

The most important factor behind the success of our brand is hospitality. We believe customer service is a handshake, and hospitality is a hug. We’re all about inclusivity and making sure everyone, and we mean everyone feels welcome when they visit us at the cellar. We love craft beer, but it’s beyond that because anyone can sell craft beer or set up a craft beer shop – we want you to feel at home when you visit us. #Beerlove is why we’re here. Read more>>

Genavieve Villar | Creative Director

The most important factor behind the success of my brand is a combination of providing excellent customer service, by building strong personal relationships with my clients; designing timeless and feminine styles at a great value; and consistency with every aspect of same. Read more>>

Mike Goldstein | The Pedaling Pontificator

The people I’ve met since I became more involved in and eventually took over Capital City Pedicabs have definitely been a huge part of the success of its brand. Read more>>

Andrea Hoyos | Brazilian tanning and skin care Master

Guarantee the best attention to our clients with the help of professionals in the area of ​​skin care. All those people who want a positive change in their appearance, accompanied by a moment of relaxation, can obtain it in our Miami facilities. In addition, we seek to position ourselves as a leading company in this sector throughout the United States. Read more>>

Daryl Sandak | Owner of Sandak Fine Jewelry

The success of Sandak has stemmed from our customer service. I truly believe you can’t sell something to someone if they don’t need it. Our approach is much more consultative. I truly want to understand my customers’ lifestyle, taste, and budget so i can recommend jewelry pieces they will treasure for years to come. Read more>>

Deion Eakins | Founder & CEO of Dynamic Sounds

Ambition is the most important factor in my success and the early success of Dynamic Sounds. Read more>>

Felicia Guerra | Event Planner

We carry a lot of good reviews, and this the most important factor when it comes to customer satisfaction. As good reviews includes enough detail to give others a feel for what happened, explaining which factors contributed to your positive experience. Read more>>

Alexandra Perez | Entrepenour and Assistant Property Manager

I would say the most exciting factor would be to show that a lower-middle-class working Hispanic woman can be successful even in an economy that seems to favor the success of rich, predominantly white-passing men. It’s important to me that other people of color, especially women, see that it is possible to be successful with hard work and perseverance. Being raised in Miami has not come without its difficulties being that, one job just didn’t cut it to survive. Read more>>