We had the good fortune of connecting with Humberto de la Osa and we’ve shared our conversation below.
Hi Humberto, what is the most important factor behind your success?
My authentic care for patients and respect for the federal government drives me to hone in and apply all my talents to provide the best patient experience and clinical outcome.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
My business provides skilled nursing and therapy at home for seniors. I am most proud of the moments when I see a patient fully recovered and discharged from our services. The satisfaction of a good clinical outcome is shared throughout my company. I’m most excited about the injection of technology in my field because it’s going to improve patient care. I arrived in home health after a short 2 year stint in the durable medical equipment industry. Before that I worked in high end retail clothing. After a year of the sales rep position I became an executive and was given a seat on the board of directors. 6 years of work as an executive drove me to pursuing my dream of becoming a Medicare provider. I would not make a claim to have suffered tremendous obstacles because the production was immediate and always top in the company allowing for excellent pay but, home health is a very personal business and the competition is fierce in Miami. Challenges were always overcome by keeping my core principles known and on display. Lessons I’ve learned along the way include the value of singularity and the value of mastering every component of your business. I want the world to know I care and respect this country.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
Trip to Bimini Tour of Miami foods including homestead for Mexican and cinnamon buns , Kendall for Cuban/Colombian food , Little Havana for Central American
I would include a day of playing at great soccer and basketball spots around the city
Night time bar hoping in Brickell and Coral Gables
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
Gladly there are no limits to the numbers of characters I use for this reply. Equally worth appreciating is the large number of people who have impacted my success. My first resource for knowledge and wisdom on the world of business came from my household where I witnessed hard working parents and a sibling. I understood at a very early age that one had to hustle to achieve the goals they set out for themselves. As a teenager, my wrestling team served as the group of friends and coaches that would have the greatest impact, considering the longevity to this day. I have endless stories and examples of hard working entrepreneurs and businessmen reaching the pinnacle of their careers. After graduating with my BA in economics, I entered the healthcare space via a recommendation from such said wrestling team and met my first true mentor. Yolanda Medina is her name. She is the Barbara Corcoran of my sales universe. Her impact on my ability to stay focused and make a great call to a client still serves me today. Entering into the space of home health allowed me to engage my clients in a more executive fashion. In the world of home health it is nearly impossible to make a genuine relationship and evermore a friendship. I have been so lucky to have a hand full of individuals who have truly supported me in my transition from executive to owner in a fashion that is authentic, ethical, and fun. The transition to owner has been the moment in time where I needed most help… and got it. Countless nurses and consultants helped with my accreditation and made sure my dream could be executed. Many of those nurses along with many key staff, including therapist and home health aides, currently are managed by a top tier clinical team my patients currently enjoy while admitted in my agency. All in all, I love to help others and it seems life has returned that favor to me. The book I would recommend to everyone is Confessions of an Economic Hitman by John Perkins
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