We had the good fortune of connecting with Novotel Miami Brickell and we’ve shared our conversation below.

Hi Novotel, is there something that you feel is most responsible for your success?
At Novotel Miami Brickell, our success really comes down to two key things: the experience we create for our guests and the way we support our team. We’re lucky to be in the heart of Brickell, so we make sure to offer a blend of modern comfort with a touch of local culture, giving our guests a true feel of Miami.

A part of our success stems from our unwavering commitment to delivering exceptional, personalized experiences for every guest but just as important is how we care for our employees. We’re proud of the strong, supportive team we’ve built, where everyone has the resources and opportunities they need to succeed. When our team is happy and empowered, it shows in the service we provide to our guests. It’s this combination of taking care of our people and our guests that makes all the difference in our success.

What should our readers know about your business?
Novotel Miami Brickell is more than just a hotel, it’s a place where we truly care about making every guest feel at home. Located in the heart of Brickell, we blend modern comfort with the vibrant energy of Miami, offering everything from stylish rooms to stunning views at our Vista Rooftop Bar and Lounge. What sets us apart is our commitment to providing a personal, memorable experience for each guest, with a team that’s always ready to go the extra mile.

What we’re most proud of is the relationships we’ve built, both with our loyal guests and within our team. We believe that a happy, empowered team makes all the difference in delivering exceptional service, and that’s been key to our success.

Getting to where we are today hasn’t always been easy, though. There have been challenges along the way, but the key has been staying true to our values and adapting as needed. We’ve learned that it’s not just about the business side, it’s about genuinely listening to our guests, improving constantly, and supporting the people who make it all happen.

What we want the world to know about Novotel Miami Brickell is that we’re not just a place to stay. We’re a team that’s passionate about making every guest’s experience special and memorable, and we’re committed to providing a welcoming space for everyone who walks through our doors.

If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
If you’re visiting Miami for a week and want to experience the best the city has to offer, we’ve got the perfect itinerary for you!

Day 1: Explore Brickell
Kick off your trip by exploring the vibrant Brickell neighborhood, just steps from our hotel. Take a leisurely walk through the area, soaking in the mix of modern city energy and local charm. Afterward, head up to our Vista Rooftop Bar and Lounge to enjoy drinks and live music with a stunning view of the city’s skyline, it’s the ideal way to start your Miami adventure.

Day 2: A Day in Coral Gables
Spend your second day in Coral Gables, a picturesque neighborhood with tree-lined streets and beautiful architecture. You can visit historic landmarks, take a refreshing dip in a unique pool, and explore the local shops and cafes. The area has plenty of spots to enjoy a delicious meal, and it’s a great place to unwind while experiencing Miami’s charm.

Day 3: Adventure at Biscayne Bay
For some outdoor fun, rent bikes and ride along the Biscayne Bay waterfront. The scenic route will take you through some of Miami’s most beautiful areas, and you can stop at the beach for a break or enjoy the lush parks. Afterward, find a place with incredible views of the water to relax and grab a bite to eat.

Day 4: Discover Wynwood
On day four, dive into Miami’s creative side with a visit to Wynwood. Explore the outdoor art museum known as Wynwood Walls—it’s filled with vibrant street art and murals. There are also plenty of cool spots for a casual lunch and plenty of options for craft cocktails and live music in the evening.

Day 5: South Beach & Lincoln Road
You can’t visit Miami without spending a day at South Beach. Relax by the ocean or take a stroll down Lincoln Road, a bustling pedestrian street full of shops, cafes, and entertainment. In the evening, treat yourself to some classic American comfort food, paired with refreshing cocktails, at one of the many local eateries in the area.

Day 6: Little Havana & The Design District
Spend the day in Little Havana, soaking in the lively atmosphere, exploring art galleries, and enjoying the cultural vibrancy of the neighborhood. Afterward, head over to the Design District to check out high-end shops and art installations. Wrap up the day with a delicious meal and a laid-back atmosphere at one of the neighborhood’s trendy spots.

We can’t wait to help you make the most of your time in this amazing city!

Who else deserves some credit and recognition?
We’d love to take a moment to shout out to our loyal guests who continue to choose Novotel Miami Brickell time and time again. They are truly the heart of what we do. Their trust and support allow us to wake up every day excited to do what we love and that is providing them with exceptional service and memorable experiences. Without them, this would be possible, and their continued loyalty is something we deeply appreciate. We’re grateful for each and every one of them, and we look forward to welcoming them back for many more unforgettable stays!

Website: https://www.novotelmiami.com/

Instagram: https://www.instagram.com/novotelmiami/

Linkedin: https://www.linkedin.com/company/novotelmiami

Facebook: https://www.facebook.com/NovotelMiami/

Image Credits
Midnight Sunday

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