Meet Karima Lanfranco | Founder of The KLCC Group

We had the good fortune of connecting with Karima Lanfranco and we’ve shared our conversation below.
Hi Karima, what was your thought process behind starting your own business?
Starting the KLCC Group was driven by a combination of passion for the hospitality industry and a strong desire to make a meaningful impact within it. The thought process behind launching this business stemmed from several key factors:
Passion for Hospitality: At the core of it all, there’s a deep passion for hospitality. I believe that the hospitality industry is not just about providing services; it’s about creating memorable experiences that leave a lasting impression. This passion fuels our commitment to elevating the industry and helping professionals within it reach their full potential.
Identifying a Need: I recognize that while the hospitality industry is dynamic and full of potential, it also faces significant challenges. High turnover rates, the need for continuous skill development, and the ever-evolving nature of guest expectations presented opportunities for improvement.
Experience and Expertise: With years of experience within the hospitality sector, I have firsthand knowledge of the industry’s nuances and complexities. This experience positioned me to develop effective strategies and solutions tailored to the unique challenges faced by hospitality businesses.
Desire for Positive Change: I was motivated by a genuine desire to make a positive change in the industry. This included improving employee retention rates, enhancing guest satisfaction, and fostering a culture of excellence that would benefit both hospitality professionals and the guests they serve.
Continuous Learning: The hospitality industry is in a constant state of evolution. I wanted to create a company that not only helped businesses adapt to these changes but also encouraged a culture of continuous learning among professionals. This approach ensures that both individuals and organizations remain competitive and innovative.
Commitment to Excellence: Excellence isn’t just a catchphrase; it’s a fundamental value that guides our every action. We wanted to instill this commitment to excellence within our clients, helping them stand out in a competitive market.
Can you open up a bit about your work and career? We’re big fans and we’d love for our community to learn more about your work.
My career journey in the hospitality industry has indeed been marked by hard work, dedication, and a relentless pursuit of excellence. However, it’s essential to acknowledge that I’ve been privileged to have access to education and resources that have played a significant role in shaping my path.
I recognize that not everyone has had the same opportunities, and I’m grateful for the advantages I’ve been afforded. This awareness drives me to pay it forward, to use my position to create opportunities for others, and to advocate for equitable access to education and training within the industry.
While my journey has been characterized by challenges and achievements, it’s important to remember that many aspiring professionals in the hospitality sector face barriers that can be formidable. As a result, part of my mission with The KLCC Group is to break down these barriers, ensuring that individuals from all backgrounds have the chance to excel in the industry.
In essence, my career is a testament to the transformative power of education, mentorship, and hard work. I believe that by recognizing our privilege and actively working to level the playing field, we can make the hospitality industry more inclusive, diverse, and dynamic. This, in turn, will enhance the experiences of both professionals and guests, creating a more vibrant and enriched industry for all.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
So I live and work in between Miami, Fort Lauderdale, and Boca Raton. There’s so much to do in the tri-county area. For sure spending a day on the sandy shores of South Beach, and eating at a sidewalk cafe. I love visiting the Wynwood walls and exploring the art galleries and boutiques there. Up in Palm Beach, I love the Delray Beach Market and strolling down Atlantic Avenue. In Boca, spending the day at Sugar Sand Park is great for a picnic.
Who else deserves some credit and recognition?
I’d be remiss if I narrowed down my shoutout to only one person or organization. In essence, my shoutout is a tribute to the collaborative spirit of the hospitality industry and the countless individuals and resources that have contributed to my growth. It really takes a village, and it’s through these collective efforts that we can continue striving for excellence and creating unforgettable experiences for guests and professionals alike.
Website: theklccgroup.com
Instagram: @theklccgroup
Linkedin: https://www.linkedin.com/company/the-klcc-group/