We had the good fortune of connecting with Lauren Sales and we’ve shared our conversation below.
Hi Lauren, what do you attribute your success to?
We believe the most important factor behind our success is the way we prioritize our clients and our relationship with them. We love getting to know each person who walks through our door and work hard to make sure they know they’re appreciated and taken care of. Making them feel good on the inside and outside is our goal. Since 2010, each November we host a Pancreatic Cancer fundraising event that is made possible by the support from our clients. They help us collect raffle prizes, find donors, decorate and raise funds. We know our connection with them goes both ways.
Alright, so let’s move onto what keeps you busy professionally?
We are most proud of the relationships we’ve built. Whether it be with clients, vendors, or each other– the connections made here are the most special thing about our job. I have always had an interest in skincare. When I was 33, I decided to make it my profession and became an esthetician. I started my career at a spa in Miami and stayed there for 13 years before deciding to create my own business. The transition from employee to spa owner was one of the more challenging parts of my career. Every decision was now mine to make and while that does bring a lot of freedom, it can also be very stressful. The best way I’ve found to deal with any challenges I may face is to sit and really think about the best solution to the problem. It’s taught me to more patient, analytical and understanding. I would like for the world to know that I do everything with love and care as the driving force. My passion is to make my clients look and feel beautiful– inside and out.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
I love the outdoors so during the day we would go on a bike ride cruising Key Biscayne and while there we would go paddleboarding. We would also have to get pastries and cafecito from Chocolate Fashion in the Gables! It’s my go-to spot. I would definitely take them to Kiki on the River at night for dinner! The food is delicious and the view is spectacular. While there we could sip some wine (my favorite thing to do!).
Who else deserves some credit and recognition?
My late husband, Alan Sales. He was the one who encouraged me to leave my old workplace and start this business. He was there every step of the way, helping with everything. We started planning in 2008, right as the economy was at its worst. Alan believed in me and my dream so much the economy didn’t matter to him; he knew I could open and that it would be a success.
Photos were taken by Cristobal Herrera