We had the good fortune of connecting with Tristan Payne and we’ve shared our conversation below.
Hi Tristan, what do you attribute your success to?
I strongly believe in the statement “Take care of your clients and they will take care of you.” Real Estate is all about building relationships, but I believe you have to do more than just build a relationship with someone. You are helping people make, in most cases, the largest investment of their life. There are aspects of the Real Estate industry that property buyers don’t understand or know about. Our job as advisors is to provide guidance before, during, and after the buying/selling process. The South Florida Real Estate market is unique in that many properties are second and third homes. Once you sell a house, it is important to continue to support your clients. I often find myself going over to let workers in post purchase, delivering boats to houses, and helping keep an eye on my client properties when they are away. I feel that this long-term approach to providing luxury c
Can you open up a bit about your work and career? We’re big fans and we’d love for our community to learn more about your work.
I am still at the beginning of my career, but I believe that one thing that helps me work toward success is consistency. From a personal routine in the mornings to a professional routine during the day and throughout the week. My days start early, but I have a morning routine which includes a good workout and breakfast, I believe this is essential to a productive day. I have a schedule when it comes to follow up and outreach. It is important for me to set blocks of time aside for each aspect of my business otherwise it is easy to get caught up spending too much time on one activity. Real Estate brings a new challenge each day. Problem solving and negotiation skills are essential. I also try to solve problems with logic instead of emotion.
As I build my brand, I want everyone, no matter how big or small the transaction, to feel they are receiving a professional, luxury experience. Buying Real Estate is a big decision and investment. I want all of our clients to be comfortable and confident in their decision!
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
I certainly have a few favorite spots in Fort Lauderdale. Growing up in South Florida, we spent many weekends on the water. A mile off our beautiful beaches is some of the best fishing in the world. I have a passion for fishing and the ocean. When I was 21, I obtained my 100 Ton USCG Master Captains License. I still get out on the water as much as possible when time allows. I love taking clients and friends out on the water and watching them catch their first fish or go snorkeling for the first time.
I frequent many of the same food places, once I find something I like; I go back repeatedly. A few of my favorites in Fort Lauderdale are Tap 42, Louie Bossi’s, The Whole Enchilada, Foxy Brown’s, Greek Islands Taverna, Phat Boy Sushi, and Rocco’s Tacos, to name a few. After dinner, it’s always mandatory to make a stop at Kilwin’s for some Ice Cream!
Who else deserves some credit and recognition?
Throughout my life, I was fortunate to have a few special mentors. First and foremost, my family, they have always been my support group. My parents and older brother are more than supportive of my decisions and are always willing to help in whatever way they can. They also are always available to provide guidance when I am trying to make decisions. Growing up, I wanted to follow in my dad’s footsteps and be an attorney. It wasn’t until my junior year of college that I decided that my interests may not lead me to a career in law. I went to High Point University in North Carolina and studied Business with a focus on Entrepreneurship and Marketing. While there, I was fortunate to have two professors who became friends. Larry Quinn, my Sales in Business professor, sat me down one day in his office and convinced me that I had what it took to be a successful salesperson. He shared personal stories and I could see how his career and enthusiasm for sales might be a good match for my own interests. I took three more of his sales classes and never looked back. He then introduced me to Randy Moser, Larry’s best friend and co-chair of the sales department at HPU. At the time, Moser was teaching a class in marketing, although I wanted to sign up for his class, there was not a space for me. Both Quinn and Moser’s classes were always the first to fill up. That did not bother Moser, he told me to come anyway, and I could sit in and participate. Having the opportunity to audit the class and not be graded allowed me to gain so much information. I spent every Tuesday and Thursday for the rest of the semester going to Moser’s class. Quinn and Moser both opened my eyes to the world of sales and showed me what it took to not only be successful, but happy in what I was doing. After graduation they both continued to mentor me and encouraged my decision to obtain a Master’s Degree in Entrepreneurship at Nova Southeastern University. I have been very lucky to have the support of both family and outside mentors to help guide me to this point in my career.
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